Ending Homelessness in Florida's Big Bend
Are you ready to make a significant impact? You’re just a few steps away from accessing the tools you need to help address homelessness effectively. This portal will guide you through the process of gaining secure access to our Homeless Management Information System (HMIS). Whether you’re here to explore, learn, or dive straight into action, we’re excited to support you every step of the way. Let’s get started on this important journey together!
Download and fill out the Affidavit of Good Moral Character and Background Check Consent form (notarize the affidavit). If your agency has already completed a background check, you can submit those results in step 2, but the consent form must still be completed and submitted.
Click here to download forms
Fill out the new user application. This form will allow you to upload your Affidavit, Consent Form, as well as a color copy of your Drivers License/Photo ID.
While the CoC processes your background check and application, complete all training courses at our PromisSE Learning Management System. Visit the site at learnhmis.org. Use our CoC code, FL506 (no dashes), when prompted for Group Code.
Once your forms and application are processed, and LMS courses are completed, we’ll contact you to schedule your new user orientation and final training. This session is conducted virtually via Microsoft Teams and may take up to 3 hours. Upon completion, you will receive your HMIS login credentials.
Follow these steps to complete your new user registration, submit required forms, complete training, and gain access to our HMIS. System credentials will be issued once all of the required steps are completed.
Access is provided exclusively to partner agencies within the Big Bend Continuum of Care who are actively serving clients. If you are not directly working with clients, please email our HMIS and Data team at HMISHelp@bigbendcoc.org for assistance.
Yes, you must still submit the Background Check Consent form, even if your agency has already conducted a background check or a DCF screening. If you have the results, feel free to submit them with your paperwork.
From the time we receive your application and forms, it’s usually only a couple of business days to process. However, it’s up to the applicant to complete their new user training promptly to avoid delays in receiving login credentials.
While your background check and application are being processed, you can begin and complete the training courses on the PromisSE Learning Management System.
The new user orientation is a final training session conducted virtually via Microsoft Teams. It will guide you through the HMIS system based on your agency’s workflows and can take up to 4 hours. Upon completion, you will be provided with your HMIS login credentials.
HMIS must only be accessed from an agency-provided workstation or laptop with up-to-date antivirus software. Use of HMIS on personal devices is strictly prohibited to ensure security and compliance.
We use Community Services by Wellsky as our Homeless Management Information System (HMIS) platform.
You may access Community Services by visiting this link:
https://wscs.wellsky.com/promisse/
Alternately, you may access our HMIS training site by visiting this link:
https://wscs.wellsky.com/promisse_training/
The training site allows users to practice creating and modifying data without worry of changing real client data.