For any HMIS-related issues, please email Please be sure to include your name, agency, and a detailed description of your request or issue.

Our HMIS Help Desk is open 8am to 5pm Monday through Friday. Tickets received outside of these hours will be addressed first thing upon the next business day.

NOTE: Be sure to check your junk email folder for helpdesk ticket replies. Some users have reported ticket responses going to junk instead of their inbox.